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 |  |  | November 2012 Newsletter Volume 2, Issue 9 | | |  | Prepare for the Unprecedented Four weeks ago, Hurricane Sandy made landfall near Atlantic City, New Jersey. The havoc created, the destruction left behind, and the people affected by this storm appear unprecedented. The cost for reconstruction and protection against future storms in the states of New York and New Jersey are estimated at $70 billion ($70,000,000,000). Time Magazine reports the following statistics about Hurricane Sandy: - $25 billion is the estimated dollar value of lost business activity as a result of the storm
- 8.1 million homes lost power
- 57,000 utility workers from 30 states and Canada came to New York to assist in returning power to the city
- 124 years since the New York Stock Exchange was closed for two consecutive days due to weather
- 15 days that New York City's gasoline rationing was in place
There are certainly many different angles to explore about this storm. One that we were asked to comment on was the storm's impact on business. In the aftermath of Hurricane Sandy, American Express Open Forum interviewed Joe Treanor, President of RoseBud Technologies, to get his insights on how businesses can prepare for the unprecedented. The interview discusses not only the very personal "people" aspect of disaster response, but the technical responsibilities involved and how cloud technologies can hurt a business if not deployed and managed correctly. Please read the article here and let us know what you think. There are many statistics about Hurricane Sandy, but there's still one that is not finished; the money required for relief efforts. Make your own statistic and donate today if you haven't already to help our neighbors in the northeast get back on their feet again. ![]() Here is a link to the American Red Cross for your convenience. Bud's Perspective I have talked about the impact Windows 8 and Office 2013 will have in the marketplace in our last two newsletters. It has become obvious to me that we're just scratching the surface as I've had the opportunity to speak with business owners about these products. Windows 8 and Office 2013 carry a lot more breadth and depth than their predecessors. Not only are there different versions of Windows 8, but also different devices that support the specific Windows 8 versions. The same holds true for versions of Office 2013, the devices that support those versions, and the different features and functionality of each version. What's more is the direction Microsoft is headed with these products and how it will affect your staff. Click here to learn more and to prepare your business for these changes. Windows 8 Experience at the Microsoft Store This past month we hosted an event at the Microsoft Store in Lenox Mall titled "The Windows 8 Experience – Prepare Your Business." We had a great time and covered a lot of information in under 3 hours. We first discussed the new features of Windows 8, the differences in Windows 8 versions, and the devices supporting those versions. Some highlights from this introduction include: - Microsoft's first touch centric user interface. Although a mouse and keyboard are fully supported, touch interaction with Windows is the focal point.
- Features and benefits of the new Windows Surface RT device.
- The new Start menu and the absence of a Start "button."
- New options and features for managing Windows 8 in a business environment.
Everyone then spent 45 minutes of hands-on time with Microsoft Store staff using the various Windows 8 devices. When experiencing Windows 8 for the first time, we heard many comments about how impressive Microsoft's new software capabilities are, and how fast and efficient Windows 8 is. We all gathered back again for a presentation and discussion about how businesses can benefit from Windows 8 and Microsoft Online Services. - Please visit our Facebook page here to view photos from this event.
- On demand videos of these presentations are on our website here.
- You can also step through the slides on your own here.
- This Microsoft Store event was our last of this calendar year. We are planning more events and webinars in 2013. Please check our Events page for more information.
Know Your Bud - Zendesk ![]() RoseBud Technologies made a pledge to our clients in January of 2012 to improve upon our mission to "meet and exceed all client expectations" with our client support services. One of these improvements was the introduction of an online help desk management system. We selected Zendesk due to its ease of use, no infrastructure cost, and commitment to continued development and features as a cloud platform. Zendesk, combined with our new remote support services, has helped make tremendous improvements to our response time in resolving customer issue requests over the course of the year. Effectively managing client support requests quickly is of the highest importance at RoseBud Technologies. Please let us know if you're not on Zendesk with us. We will be happy to get you and your company set up quickly and to discuss how our remote client support services can improve your staff's productivity.
To see the benefits of this new system, please read the full article here. ![]() A gift of any size supports the lifesaving mission of the American Red Cross whether it's responding to a disaster, collecting lifesaving blood, teaching skills that can save a life, or assisting our military members and their families. | | | |  | | |  | | | | | |
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